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Support request to the analysis team

Describe your concern regarding data integration, KPI dashboards, or forecasting models. We will get back to you within one business day with an initial assessment and clarify which data sources are relevant to your question.

  • Response timeFeedback within one business day, with a suggested appointment for complex data questions
  • ResponsibilityTechnical review by the BI team, not by generic support
  • PreparationThe more specifically you describe the initial situation, the more targeted the initial assessment will be

Support for your analytics platform

Direct line to our team: We respond to inquiries about data integration, dashboard configuration, and forecasting models within one business day.

Email support Technical questions and configuration assistance – response within 24 hours on business days. Phone consultation Mon–Fri from 9:00 AM to 5:00 PM for quick questions about your data sources and KPI definitions. Personal contact person Every customer receives a dedicated contact person who knows your data landscape and goals.
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Direct line to our analytics team

Questions about KPI dashboards, predictive models, or connecting your data sources? Our team in Leonding is available for you – by phone or email.

Schreinerweg 9
8330 Leonding

Mon–Thu: 08:00–17:00
Fri: 08:00–14:00

0664 4693721 info@razalae.com
Support requests info@razalae.com Project inquiries info@razalae.com Request a callback 0664 4693721
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